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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kathy B.

December 3, 2025

5  out of  5
rating by Kathy B.
"I have been with State Farm Insurance since I was 16 years old. I am now 66 years old. I have always had great experiences with them and found them to be very kind and helpful. I recently changed something and dealt with Emily who was a dream to work with. She was extremely helpful and was very attentive to my needs. Thank you Emily & State Farm!"
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Jose Gomez

December 1, 2025

5  out of  5
rating by Jose Gomez
"Great costumer service"
We responded:
"Hello. Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out! Leo "
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Nightbladebaby

October 25, 2025

5  out of  5
rating by Nightbladebaby
"I’ve been a policy holder for a few years now and I’m getting my wife a new car she needed insurance the previous wanted 300! On a 2026 jeep compass crazy! So I called Emily at 5:25pm and 5:30 was closing time thank you Emily for taking the call so late she got not only my wife insurance for such an amazing rate she also saved me almost 50$ a month on my car she stayed an hour past closing time thank you so much Emily you are an absolute pleasure to work with this is why I have insurance with this office I truly can’t say enough good things about the staff especially Emily thanks again Emily! Emily Emily Emily! 10/10 customer service"
We responded:
"Hello. Thank you so much for your wonderful review! We’re incredibly grateful to have you as a loyal policyholder. Emily truly goes above and beyond to provide outstanding service, and we’re thrilled she was able to help both you and your wife save on your insurance. Your kind words mean a lot to us and to Emily personally. We’re here for you anytime you need us—thanks again for choosing our office and for recognizing the dedication of our team! Emily will be smiling reading this! 😊🚗"
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dejona thompson

October 25, 2025

5  out of  5
rating by dejona thompson
"Bought a brand new 2026 vehicle and was quoted $303 from my current insurance!! Called and spoke with Emily at State Farm and was quoted and insured for half that price! Emily really helped me and my husband save a lot of money on both of our cars!"
We responded:
"Hi. Thank you so much for sharing your experience! We're thrilled to hear that Emily was able to help you and your husband save significantly on your insurance for your new 2026 vehicle. It's always great to know that our team can provide excellent service and valuable savings. If you ever need assistance in the future, don't hesitate to reach out! Be well! Leo "
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Gene Perrin

October 19, 2025

5  out of  5
rating by Gene Perrin
"Leo has been our family's State Farm Agent for many years and was our Agent until we moved from Bartow in 1995. He always provided excellent service and advice when information was needed for decisions regarding our lines of insurance. I recently contacted him again after our children inherited a home in Bartow following the death of my wife's father and step-mother. He helped us to navigate through the difficult waters of out of state ownership of a Florida home. Thankfully the home sold before State Farm cancelled our home owner's insurance through no fault of Leo's. Since we had paid for a year's coverage of insurance, the five grandchildren were due a refund on the premium but unfortunately the underwriters for State Farm were unable to understand the grandchildren and not the estate owned the home. Leo and his staff (especially Alexis) worked diligently to see that the money was refunded despite the fact that we were no longer customers of his agency. Their dedication to our family is so appreciated and in my opinion sets the bar high for customer service. Should we ever return to Bartow and own property, there is no other agent I would consider using than Leo."
We responded:
"Hello Gene. Thank you so much for your heartfelt and detailed review. We truly appreciate your loyalty to our agency over the years. It means a great deal to know that Alexis was able to assist you and your family through such a challenging situation with professionalism and dedication. Your kind words about our commitment to customer service inspire us to continue striving for excellence. Should you ever return to Bartow, we would be honored to serve you and your family again and it's always an honor to help us. Please don’t hesitate to reach out if you need anything in the future and God bless! Leo "
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Pamela Reynolds

October 15, 2025

5  out of  5
rating by Pamela Reynolds
"Emily of Leo Longworth office in Bartow Fl is the best!! Knowledgeable, efficient, and thoughtful😀"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Emily provided knowledgeable, efficient, and thoughtful service. We'll be sure to pass along your kind words to her! Be well! Leo "
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LACI ONEILL

October 14, 2025

5  out of  5
rating by LACI ONEILL
"Excellent Service! Thank you Leo"
We responded:
"Hi. Thank you for your wonderful feedback! All credit goes to our great Team! We're glad you had an excellent experience! Take care. Leo "
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Sharon Kaaa

October 13, 2025

5  out of  5
rating by Sharon Kaaa
"The team is always helpful"
We responded:
"Hello. Thank you for your feedback! We're glad to hear that our team has been helpful. We appreciate your support! Leo "
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Deven

October 13, 2025

5  out of  5
rating by Deven
"Emily was amazing and very knowledgeable. She deserves a raise!!!"
We responded:
"Hi Devin. Thank you so much for your kind words! We're thrilled to hear that Emily provided you with excellent service. We’ll be sure to pass along your compliments and reward her appropriately! Be well! "
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Carlos R

October 8, 2025

5  out of  5
rating by Carlos R
"Excellent service. Quick and easy. Thanks Emily."
We responded:
"Hello Carlos. Thank you so much for your kind words! We're delighted to hear you had an excellent experience. We'll be sure to pass your thanks along to Emily! We appreciate your business. Leo"
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Vickie Adams

October 4, 2025

5  out of  5
rating by Vickie Adams
"Even though I live far away from this office, they are always there to help me. When it comes to customer service... I have never had it better. Everyone has that small-town eagerness to help. I Love my Insurance Office."
We responded:
"Hello Ms. Vickie. Thank you so much for your kind words! I’m delighted to hear that, despite the distance, my team has consistently provided you with excellent customer service. If you ever need anything, don't hesitate to reach out. We're here to help! Be well and thanks again – Leo"
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Jacob Freeman

October 3, 2025

5  out of  5
rating by Jacob Freeman
"Nothing but good things to say about this location. Emily was extremely professional and knew the answer to every question I asked!"
We responded:
"Hello. Thank you so much for your kind words! We're thrilled to hear that Emily provided you with professional and knowledgeable service. We'll be sure to pass along your compliments to her. We look forward to serving you again! Be well! Leo "
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Tamara Thomas

September 29, 2025

5  out of  5
rating by Tamara Thomas
"I was looking for a new car and called Leo Longworth State Farm's agency in Bartow, Florida. I gave them several vehicles I had in mind to buy and they gave me an estimate on their full coverage cost. That good customer service time they took made the final decision on the selection.They had the patience and the time that made my purchase less stressful. I have other vehicles insured with this agent. It has always been friendly and cost efficient office that cater to my needs! Thank u!"
We responded:
"Thank you for sharing your experience! We’re delighted to hear that our team at our agency could provide the patience and detailed service to help make your car-buying decision easier and less stressful. It’s wonderful to know we’ve earned your trust with your other vehicles as well. We truly appreciate your continued support and look forward to serving your insurance needs for years to come! Thanks. Leo "
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Lynn Jackson

September 26, 2025

5  out of  5
rating by Lynn Jackson
"Emily was so helpful in going through the process with our quotes! She is very professional & knows her job."
We responded:
"Thank you for your kind words! We're glad to hear that Emily was professional and helpful throughout the quoting process. We appreciate your trust and are here whenever you need us! Thanks. Leo "
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Mia Roland

September 25, 2025

5  out of  5
rating by Mia Roland
"I spoke with Emily and she was very professional, kind and patient. She also took time too explain in detail the different types of coverages and gave suggestions of what would probably work best for me. She was was also able to save me a few dollars. Thank you for all your help, Emily!!!"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that Emily provided you with professional, kind, and patient service, and took the time to explain your coverage options in detail. We're glad she could help you find the best coverage and save you some money. We'll be sure to share your kind words with Emily. Thank you again for choosing us! Be well! "
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Kelly Dees

September 25, 2025

5  out of  5
rating by Kelly Dees
"Thanks for all your help!"
We responded:
"Thank you for your kind words! We’re glad we could help and appreciate your support. If you ever need anything else, don’t hesitate to reach out! Leo"
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feltoncutie

September 24, 2025

5  out of  5
rating by feltoncutie
"I have had auto and business insurance coverage with State Farm for many years and they were always there for me when l needed them. This recent experience with my auto insurance Emily at Leo Longworth agency went far and beyond to make sure l got the right coverage for a great price. I appreciate you. Love and Light. W. Grant."
We responded:
"Thank you so much for your kind words, Wayne! We’re thrilled to hear that Emily were able to provide you with the right coverage at a great price. Your trust and loyalty over the years mean a lot to us. We truly appreciate you and look forward to continuing to serve your insurance needs. Love and light to you as well! Leo "
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Russell Cochran

September 23, 2025

5  out of  5
rating by Russell Cochran
"I’ve been a customer of Leo’s for years. Always a pleasure to work with him and his staff. Called them today and spoke to Emily. She was very friendly and knowledgeable. Had my answer within just a few minutes. Highly recommend!"
We responded:
"Hello Russell. Thank you so much for your kind words and continued support! We're thrilled to hear that Emily, provided you with friendly and knowledgeable service. Your recommendation means a lot to us and we appreciate your long term business with us. We continue to look forward to assisting you for many years to come! Be well! Leo "
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Lou Ann Bigsby

September 18, 2025

5  out of  5
rating by Lou Ann Bigsby
"Alexis kept Me from going to another agent with her service. Leo was attentive and also appreciated for his help."
We responded:
"Thank you for your wonderful feedback! We're delighted to hear that Alexis provided exceptional service that kept you with us, and that my attentiveness made a positive impact as well. We'll be sure to share your kind words with Alexis! If you need any further assistance, please don't hesitate to reach out. We appreciate you! Leo "
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Jacquelyn Strickland

September 17, 2025

5  out of  5
rating by Jacquelyn Strickland
"Thank you for all your help and patience!"
We responded:
"Thank you for your kind feedback! We're glad we could assist you and appreciate your patience throughout the process. If you ever need anything else, we're here to help! Be well! Leo "
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Ayo Ciara

September 11, 2025

5  out of  5
rating by Ayo Ciara
"Crystal was amazing !!!! Very thorough and patient"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Crystal was amazing, thorough, and patient. We'll be sure to pass along your compliments to her! If you need anything else, feel free to reach out. Be well! Leo "
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Lynnette

September 10, 2025

5  out of  5
rating by Lynnette
"Crystal was very professional and helpful!"
We responded:
"I'm glad to hear that Crystal was very professional and helpful! Thanks for taking the time to give us an excellent review. Don't hesitate to let us know if we may be of service in the future. Thanks. Leo "
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Juanita Hadley

September 10, 2025

5  out of  5
rating by Juanita Hadley
"It's was with great pleasure doing business with State Farm agent Leo Longworth office Bartow. Especially with getting my claim for My vehicle repair approval. I really want to give Thanks to Mrs. Jennie She was very persistent until it was Resolved kept me informed throughout the process. The entire office is very friendly and professional awesome service. Thanks for all your help."
We responded:
"Thank you so much for your kind words and positive feedback! We're thrilled to hear that Gina and the entire team at our agency provided you with excellent service and support throughout your claim process. Your satisfaction is our top priority, and it's wonderful to know we could assist you effectively. We truly appreciate your trust and look forward to serving you again in the future! Be well! Leo "
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Brandon Johnson

September 9, 2025

5  out of  5
rating by Brandon Johnson
"I had the pleasure of working with Alexis to transfer my insurance from my old vehicle to my new one, and she made the entire process swift, effortless, and stress-free. She was not only knowledgeable but also patient, walking me through every step with clarity and professionalism. What I appreciated most was how she handled everything so efficiently—what I thought might be a complicated task was done in no time. Alexis truly went above and beyond, and her customer service reflects the level of care that makes State Farm stand out. I’m grateful for her assistance and highly recommend her to anyone needing help with their insurance needs."
We responded:
"Thank you so much for your kind words and thoughtful review! We're delighted to hear that Alexis provided you with such a smooth and stress-free experience during your vehicle insurance transfer. She takes great pride in offering knowledgeable and patient service, and it’s wonderful to know her efforts made a positive impact. Your recommendation means a lot to us, and we’re grateful for the opportunity to assist you. If you ever need any further help with your insurance needs, please don’t hesitate to reach out! Be well! Leo "
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Katie Remsgar

September 8, 2025

5  out of  5
rating by Katie Remsgar
"They are always very helpful and a great agency! I recommend them 100% been with them for years now and they’ve always taken care of me ! :)"
We responded:
"Thank you so much for your heartfelt recommendation and loyalty over the years! We're delighted to hear that we've consistently met your needs. We truly appreciate your support! 😊 Be well! Leo "