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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Lori Brousseau

March 4, 2026

5  out of  5
rating by Lori Brousseau
"Emily took care of my issue today. She was fast at responding to me and made sure I was satisfied with the out come ."
We responded:
"Lori, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Mercedes Williams

February 24, 2026

5  out of  5
rating by Mercedes Williams
"Alexis Williams Helped Me Get A Phenomenal Quote, She Was Respectful , Fast And Understanding."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Bartow to know that you had such a wonderful experience with us here on State Farm Agent Leo Longworth’s Team."
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Gretchin Allen

February 20, 2026

5  out of  5
rating by Gretchin Allen
"Long time State Farm customer here. Moved to Florida and knew from experience that Leo Longworth was the one I wanted to go with! Emily was great getting my auto insurance policy set up. Fast and easy! Highly recommend Leo’s office!"
We responded:
"Hello Ms. Gretchin. Thank you for your wonderful review of our office. I am glad to hear that Emily took care of you. Please don't hesitate to let us know when we may assist you. Be well! Leo "
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Tara Reyna

February 16, 2026

5  out of  5
rating by Tara Reyna
"Absolutely the best office! Each agent I've dealt with has been so kind, efficient and professional! Thank you for your service! Alexis is such a Gem"
We responded:
"Hi Ms. Reyna. It is wonderful to know that the service provided by our team has made a positive impact on you. Thank you for choosing State Farm and for taking the time to share your gratitude. Please don't hesitate to let us know if we may ever be of assistance to you. Have a great day! Leo "
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Mary Trimbath

February 12, 2026

5  out of  5
rating by Mary Trimbath
"My family has had our coverages thru State Farm for years & this local office has always been so helpful when we have questions or specific needs. Emily helped me today & was so helpful answering questions about coverages for our multiple vehicles & making adjustments to help lower costs."
We responded:
"Thank you for your kind review of State Farm Agent Leo Longworth’s Team. We appreciate it! Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Sharlin Griner

January 29, 2026

5  out of  5
rating by Sharlin Griner
"Alexis is at sweet! She helped me with a situation on getting someone off my insurance. And I was able to keep my insurance with them!! Thank you!"
We responded:
"Thanks so much for your kind comments and the great rating! Leo "
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Gwendolyn Taylor

January 26, 2026

5  out of  5
rating by Gwendolyn Taylor
"Alexis did an excellent job reviewing and clarifying the difference between stacking and non-stacking on my auto insurance."
We responded:
"Thank you for the fantastic review, Gwendolyn! We are always here to help with your insurance needs here in Bartow . "
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Brandon Richard

January 26, 2026

5  out of  5
rating by Brandon Richard
"Alexis did an exceptional job of explaining the updates to my insurance policy. I appreciate the professional customer care."
We responded:
"Wow, thank you for the 5-star review, Brandon! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch! Brandon, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Leo Longworth’s Team is just a call or email away! "
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Jeanetta Alls

January 16, 2026

5  out of  5
rating by Jeanetta Alls
"Emily provided exceptional assistance and demonstrated a high level of professionalism; she was even able to reduce my car insurance premium. Thank you so much, Emily!☺️"
We responded:
"Jeanetta, thank you for your wonderful review of State Farm Agent Leo Longworth’s Team! Jeanetta, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Leo Longworth’s Team! "
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James Chapman

January 12, 2026

5  out of  5
rating by James Chapman
"Emily is always show's great customer service and always knowledgeable of her work. Great employee."
We responded:
"Thanks so much for the amazing review, James! We really appreciate your support here in Bartow . If you ever have any questions or need insurance assistance in the future, we are just a message away! Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Leo Longworth’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Bartow . "
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Sue B

January 8, 2026

5  out of  5
rating by Sue B
"I purchased a new vehicle and I talked with Julia of Leo Longworth's State Farm Insurance Agency. Julia was very helpful and kind, Julia quickly switched my policy to new vehicle with no issues. Very pleasant person ."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! Also, thanks for your kind words! Be well! Leo "
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Marsha Albritton

January 7, 2026

5  out of  5
rating by Marsha Albritton
"My Customer Agent was very nice ,helpful, and productive. She was very knowledgeable of any thing I asked her . She was wonderful!!! Mr. Leo you are as well.!!! Happy New Year to the State Farm Team @ Leo Longworth and may GOD Bless each and every one of you ."
We responded:
"Thank you so much for the 5-stars, Ms. Albritton! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! Blessings are extended! Leo "
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Kenneth Calloway

January 7, 2026

5  out of  5
rating by Kenneth Calloway
"All staff was very professional’ and solved the issue. Keep up the good work."
We responded:
"Hello Ken and Helen! Thank you for the fantastic review. We are always here to help with your insurance needs here in Bartow and we appreciate your business and loyalty! We appreciate your business for the many years! Thanks. Leo "
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Samuel Mingo

January 2, 2026

5  out of  5
rating by Samuel Mingo
"Crystal and Emily were so AWESOME. I would recommend this agency to everyone"
We responded:
"Hello Frat! Thanks so much for the fantastic rating. We are so glad you had a positive experience with us and are here to serve you. Thanks so much for having selected us as your agent. We are honored! If there is anything we can do for you in the future, just give us a holla! Thanks. Leo "
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Torrey Muhammad

December 9, 2025

5  out of  5
rating by Torrey Muhammad
"Always great customer service."
We responded:
"Hello Torrey. Thank you for your kind feedback! We’re delighted to hear you consistently receive great customer service. We appreciate your support and look forward to continuing to serve you! Merry Christmas! Leo "
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Breanna V. Stubbs-Brown

December 9, 2025

5  out of  5
rating by Breanna V. Stubbs-Brown
"My parents have been with Mr. Leo Longworth’s State Farm agency for years—since I was born. His staff have always been so kind, polite and warm. Specifically, Alexis has been a great help to me. Both sets of my parents are affiliated with State Farm and when I had to assist them with things on their behalf, Alexis was extremely patient with me and took time walk me through the information I needed. Thank you Alexis for all your help and thank you Mr. Leo Longworth for hiring positive and dedicated staff."
We responded:
"Hi Breanna. Thank you so much for your kind words and for sharing your wonderful experience with us. We’re thrilled to hear that Alexis and the team have been so helpful, patient, and warm throughout the years. It’s our goal to provide exceptional service to all our clients and their families, and your feedback truly means a lot to us. We appreciate your trust and look forward to continuing to support you and your Mom & Dad in the years to come! Merry Christmas and Happy New Year! Mr. Leo "
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Kathy B.

December 3, 2025

5  out of  5
rating by Kathy B.
"I have been with State Farm Insurance since I was 16 years old. I am now 66 years old. I have always had great experiences with them and found them to be very kind and helpful. I recently changed something and dealt with Emily who was a dream to work with. She was extremely helpful and was very attentive to my needs. Thank you Emily & State Farm!"
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Jose Gomez

December 1, 2025

5  out of  5
rating by Jose Gomez
"Great costumer service"
We responded:
"Hello. Thank you so much for your kind words! We're thrilled to hear you had a great experience with our customer service. If there's anything else we can assist you with, please don't hesitate to reach out! Leo "
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Nightbladebaby

October 25, 2025

5  out of  5
rating by Nightbladebaby
"I’ve been a policy holder for a few years now and I’m getting my wife a new car she needed insurance the previous wanted 300! On a 2026 jeep compass crazy! So I called Emily at 5:25pm and 5:30 was closing time thank you Emily for taking the call so late she got not only my wife insurance for such an amazing rate she also saved me almost 50$ a month on my car she stayed an hour past closing time thank you so much Emily you are an absolute pleasure to work with this is why I have insurance with this office I truly can’t say enough good things about the staff especially Emily thanks again Emily! Emily Emily Emily! 10/10 customer service"
We responded:
"Hello. Thank you so much for your wonderful review! We’re incredibly grateful to have you as a loyal policyholder. Emily truly goes above and beyond to provide outstanding service, and we’re thrilled she was able to help both you and your wife save on your insurance. Your kind words mean a lot to us and to Emily personally. We’re here for you anytime you need us—thanks again for choosing our office and for recognizing the dedication of our team! Emily will be smiling reading this! 😊🚗"
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dejona thompson

October 25, 2025

5  out of  5
rating by dejona thompson
"Bought a brand new 2026 vehicle and was quoted $303 from my current insurance!! Called and spoke with Emily at State Farm and was quoted and insured for half that price! Emily really helped me and my husband save a lot of money on both of our cars!"
We responded:
"Hi. Thank you so much for sharing your experience! We're thrilled to hear that Emily was able to help you and your husband save significantly on your insurance for your new 2026 vehicle. It's always great to know that our team can provide excellent service and valuable savings. If you ever need assistance in the future, don't hesitate to reach out! Be well! Leo "
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Gene Perrin

October 19, 2025

5  out of  5
rating by Gene Perrin
"Leo has been our family's State Farm Agent for many years and was our Agent until we moved from Bartow in 1995. He always provided excellent service and advice when information was needed for decisions regarding our lines of insurance. I recently contacted him again after our children inherited a home in Bartow following the death of my wife's father and step-mother. He helped us to navigate through the difficult waters of out of state ownership of a Florida home. Thankfully the home sold before State Farm cancelled our home owner's insurance through no fault of Leo's. Since we had paid for a year's coverage of insurance, the five grandchildren were due a refund on the premium but unfortunately the underwriters for State Farm were unable to understand the grandchildren and not the estate owned the home. Leo and his staff (especially Alexis) worked diligently to see that the money was refunded despite the fact that we were no longer customers of his agency. Their dedication to our family is so appreciated and in my opinion sets the bar high for customer service. Should we ever return to Bartow and own property, there is no other agent I would consider using than Leo."
We responded:
"Hello Gene. Thank you so much for your heartfelt and detailed review. We truly appreciate your loyalty to our agency over the years. It means a great deal to know that Alexis was able to assist you and your family through such a challenging situation with professionalism and dedication. Your kind words about our commitment to customer service inspire us to continue striving for excellence. Should you ever return to Bartow, we would be honored to serve you and your family again and it's always an honor to help us. Please don’t hesitate to reach out if you need anything in the future and God bless! Leo "
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Pamela Reynolds

October 15, 2025

5  out of  5
rating by Pamela Reynolds
"Emily of Leo Longworth office in Bartow Fl is the best!! Knowledgeable, efficient, and thoughtful😀"
We responded:
"Thank you for sharing your positive experience! We're delighted to hear that Emily provided knowledgeable, efficient, and thoughtful service. We'll be sure to pass along your kind words to her! Be well! Leo "
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LACI ONEILL

October 14, 2025

5  out of  5
rating by LACI ONEILL
"Excellent Service! Thank you Leo"
We responded:
"Hi. Thank you for your wonderful feedback! All credit goes to our great Team! We're glad you had an excellent experience! Take care. Leo "
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Sharon Kaaa

October 13, 2025

5  out of  5
rating by Sharon Kaaa
"The team is always helpful"
We responded:
"Hello. Thank you for your feedback! We're glad to hear that our team has been helpful. We appreciate your support! Leo "
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Deven

October 13, 2025

5  out of  5
rating by Deven
"Emily was amazing and very knowledgeable. She deserves a raise!!!"
We responded:
"Hi Devin. Thank you so much for your kind words! We're thrilled to hear that Emily provided you with excellent service. We’ll be sure to pass along your compliments and reward her appropriately! Be well! "