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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Phyllis Cooley

Phyllis Cooley

October 29, 2024

5  out of  5
rating by Phyllis Cooley
"Tiffany is an awesome agent 10 of 10 I would highly recommend!"
We responded:
"Hi Ms. Phyllis. I am so happy to hear Tiffany was able to assist you and that you highly recommend her. I’ll make sure to pass your kind words to her. Thanks again and please don't hesitate to let us know when we may assist you! Be well! Leo "
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A.J. Porreca

October 28, 2024

5  out of  5
rating by A.J. Porreca
"Quick, friendly, helpful."
We responded:
"Hello. Thank you so much for taking the time to give us a 5 Star rating. It means so much to know that our customers are satisfied with our service and we are grateful. Please don't hesitate to let us know when we may be of service in the future. Thanks and be well! "
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Kennedy1267

October 16, 2024

5  out of  5
rating by Kennedy1267
"I’ve been a customer of Leo Longworth’s State Farm for years, everyone is always amazing Tiffany Bass has always been a great help for any question or issue I may have and makes everything very easy"
We responded:
"Hello Kennedy. Thank you so much! We appreciate you giving a shout-out to Tiffany; she’s amazing! We are always here and happy to help you! Thank you being a long time customer with our agency!—Leo"
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Junior Louis

September 26, 2024

5  out of  5
rating by Junior Louis
"Being, with state farm. Leo Longworth and Those amazing staff of Lady's whom Very professional, honest. Server with integrity, to me that's having Hermès, Louisvitton all in one Quality, at a low affordable Budget. Not to mention any questions or concerns I May have not once I've hesitate. Currently bout to enter my 40s If you like me been with you name it these other insurance companies. Do yourself and family a favor long no farther Guarantee you won't regret it"
We responded:
"Hi Mr. Louis. Thank you so much for your 5 star review. I am happy to know that you were pleased with the service you received from our licensed staff. Please do not hesitate to let us know when we may be of assistance. Be well! Leo "
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James Molnar

September 3, 2024

5  out of  5
rating by James Molnar
"Eva made it a breeze for me to switch to State Farm, the other kept raising prices, State Farm saved me approximately 50$ a month. Ty Eva and S.F."
We responded:
"Hello Mr. Molnar. Thank you so much for your review. We're happy to hear that Eva could make the transition smooth for you. Please let us know if there's anything else we can assist you with. - Leo Longworth"
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Rosa Allen

August 28, 2024

5  out of  5
rating by Rosa Allen
"Shay was nothing short of amazing! Very helpful & patient! Highly recommended"
We responded:
"Hi Ms. Rosa. We are proud of Shay and the way she takes care of our customers. I happy to hear that you are pleased with her services. We thank you for your business and let me know when we may be of assistance. Leo "
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Judy Hall

August 27, 2024

5  out of  5
rating by Judy Hall
"Answered all questions. Very acknowledged on all topics. Well spoken and polite."
We responded:
"Thank you Ms. Judy! I’m glad we could answer your questions, and you found us very polite. We appreciate you! – Leo"
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Elizabeth Hovis

August 20, 2024

5  out of  5
rating by Elizabeth Hovis
"Shay is by far the best agent we have dealt with ever! Our previous agency owner retired and we were moved to another location in winter haven. The staff was rude and absolutely terrible. We took a leap of faith and moved everything to the bartow location and we are so thankful we did! Shay was informative, kind, and very knowledgeable with everything that we needed! We can’t thank her enough! We are so excited to continue our relationship with State Farm because of her!"
We responded:
"Hi. Shay is wonderful! Just as you stated, she is kind, knowledgeable, and informative. We are extremely blessed to have her on the team. Thank you for trusting us and please know we are always here for you! Thank you!—Leo"
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Tonya hooks

August 16, 2024

5  out of  5
rating by Tonya hooks
"Everybody is always so helpful and very informant been with State Farm Leo Longworth office 20 years plus. Good business"
We responded:
"Hi Tonya. Thank you for the rating, your kind words and especially for having been a customer for 20 plus years. We appreciate your continued business with us. It means a lot! Please don't hesitate to let us know when we may be of assistance in the future. Thanks and be well! Leo "
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tim mowery

August 13, 2024

5  out of  5
rating by tim mowery
"Tiffany is the absolute best insurance agent i've ever dealt with would highly recommend Tiffany and the rest of her colleges for rv to skoolie to wat ever you need they got you covered"
We responded:
"Hi Mr. Tim. Thank you for taking the time to give us a review. We value your business and are pleased that you are satisfied with Tiffany. She is a licensed team member and cares about our customers. Please let us know if we may be of further assistance. Thank you and be well! Leo "
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carla bass

August 9, 2024

5  out of  5
rating by carla bass
"I want to take a moment to recognize the outstanding support I received from my auto insurance representative. They were incredibly knowledgeable, patient, and attentive, taking the time to thoroughly address all my questions and concerns. Their professionalism made the entire process seamless, and I truly felt valued as a customer. I am grateful for their exceptional service and would highly recommend this company, thanks to the amazing support staff who go above and beyond!"
We responded:
"Hi Carla. Thank you so much for the kind comments and rating. I am happy to hear that you felt valued as a customer. Please know that your business means a lot to us. Don't hesitate to let us know when you are in need of our assistance. Be well! Leo "
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Joe Saunders

August 5, 2024

5  out of  5
rating by Joe Saunders
"Excellent customer service and support!"
We responded:
"Hey Joe. Thanks for taking the time to give us a review. We appreciate your comments and business. We look forward to a long term relationship. Be well. Leo"
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Judy McKay

June 24, 2024

5  out of  5
rating by Judy McKay
"We've been with State Farm in Bartow for 20 plus years. Very helpful and straightforward thanks Crystal"
We responded:
"Hi Judy. Thanks for being a long time customer with State Farm and glad to hear that Crystal has provided you great service. She is an asset to our team. Don't hesitate to let us know if we are able to assist you in the future. Be well! Leo "
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DJ's Mommy

June 7, 2024

5  out of  5
rating by DJ's Mommy
"My windshield was cracked on a recent trip. Crystal at Leo's office made sure to get me set up as soon as humanly possible for repairs. It was the most pleasant experience all the way around could not have been treated and taken care of any better at all. I have always had nothing but excellent customer service with the office and all the staff! Awesome job you guys!!"
We responded:
"Hello DJ's Mommy. Thank you for sharing your experience! I’m thrilled that Crystal provided such prompt and excellent service to get your windshield repaired. It's lovely to know that you've consistently received outstanding customer service from our team. I'll surely pass along your kind words to Crystal and the rest of the staff. Excellent job, team! - Leo"
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Amanda

May 22, 2024

5  out of  5
rating by Amanda
"Outstanding customer service and insurance rates."
We responded:
"Hello Amanda. Thank you so much for leaving us a review! We're happy to hear you're satisfied with our service and the options we offer. Let us know if there's anything else we can do to assist you! – Leo "
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Vickie Adams

May 17, 2024

5  out of  5
rating by Vickie Adams
"Even though I live far away from this office, they are always there to help me. When it comes to customer service... I have never had it better. Everyone has that small-town eagerness to help. I Love my Insurance Office."
We responded:
"Hello Ms. Vickie. Thank you so much for your kind words! I’m delighted to hear that, despite the distance, my team has consistently provided you with excellent customer service. If you ever need anything, don't hesitate to reach out. We're here to help! Be well and thanks again – Leo"
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Maria Gonzalez

May 3, 2024

5  out of  5
rating by Maria Gonzalez
"Always there to help with any questions I have about my policy"
We responded:
"Thank you so much for your kind words! We strive to provide excellent customer service and we're glad to hear that we've been able to assist you with your policy questions. If you have any further inquiries, please don't hesitate to reach out. We appreciate your feedback! Thanks. Leo "
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Robert Bryant

May 2, 2024

5  out of  5
rating by Robert Bryant
"Leo has been our family's agent for many years. He has always been there to assist us with any needs."
We responded:
"Thank you for taking the time to leave us a review! We greatly appreciate your continued trust in our insurance services and the opportunity to serve your family for many years. If there's anything else we can do to enhance your experience or address any further needs, please don't hesitate to reach out. We look forward to continuing to be of service to you and your family in the future."
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Dianna Wilson

April 24, 2024

5  out of  5
rating by Dianna Wilson
"They are always there when I need them! Great customer service and dependability."
We responded:
"Thank you. I’m so grateful for your kind words. Providing excellent customer service and being dependable are core values of our office, and we're glad to hear that we've met your expectations. We'll always be here whenever you need us! – Leo"
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Jennifer

April 19, 2024

5  out of  5
rating by Jennifer
"Great customer service and always prompt with requests."
We responded:
"Hi Jennifer. Thank you for your feedback! I’m delighted you've had a positive experience with our customer service and promptness! Please don't hesitate to reach out to us when we are needed. Thank you for your business. Leo"
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Vince Combs

April 17, 2024

5  out of  5
rating by Vince Combs
"Great company, very knowledgeable on all types of insurance. Awesome insurance company."
We responded:
"Thanks for your kind words Mr. Combs! We strive to provide excellent service and expertise across all types of insurance. If you have any questions or need insurance, please let me know! – Leo"
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Louis Kelly Sr

April 12, 2024

5  out of  5
rating by Louis Kelly Sr
"Mr Leo Longworth you have the greatest staff I've ever had The pleasure to speak with great job great to talk to and they have your best interest at hand thanks Miss Shay and Ms Crystal, I will recommend this office to any and everyone."
We responded:
"Hey Mr. Louis. Thank you so much for the great review! We strive to always provide excellent customer service. Really appreciate you having business with our office. We are proud that you are one of our customers. Don't hesitate to let us know when we may be of additional assistance. Appreciate you! Leo "
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Tina Kennedy

April 12, 2024

5  out of  5
rating by Tina Kennedy
"Had to call with questions on my insurance and was completely satified with the answers and great customer service I recieved. Tiffany is the sweetest, very friendly and knowledgeable. I felt very comfortable knowing my insurance was in good hands. Thanks Tiffany for all your help."
We responded:
"Hi Tina. Thank you for sharing your experience. I’m thrilled to hear that Tiffany provided you with excellent customer service and answered all your questions satisfactorily. We aim to provide friendly and knowledgeable assistance, and we're glad Tiffany could make you feel comfortable and confident about your insurance coverage. Thanks also for being a long time, loyal customer. Leo "
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Gerry Cruz

April 10, 2024

5  out of  5
rating by Gerry Cruz
"Mr. Longworth's State Farm Agency is top of the line. They were there for me when someone hit my parked car at Home Depot parking lot. I had my car back within a week. State Farm recommended Carstar Autobody in Lakeland. Thank You State Farm."
We responded:
"Hi. Thank you for your feedback. We're always delighted to hear that we were able to provide you with top-notch service when you needed it most after your car was hit in the parking lot. We're happy to assist you in repairing your vehicle promptly. Please don't hesitate to let us know when we may be of assistance in the future. Thank you for being a customer. Leo "
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Veronica Howard

March 25, 2024

5  out of  5
rating by Veronica Howard
"Very professional, timing always accurate, assist me with all my needs each time shout out to Shay"
We responded:
"Hi Ronnie. Thank you for your fantastic review! We're proud to have Shay on our team, and we'll surely pass along your kind words. If you ever need assistance with anything else, please don't hesitate to let us know. We're here to help! Thanks and be well! Leo"