State Farm® Insurance Agent Leo Longworth

"Alexis Williams was a great help today with my car insurance and hospital insurance she does a wonderful job. Thanks again"

"You want a great agent. Someone on point . Someone who didn’t miss a step?on and off the phone in ten minutes with a new policy !!!! I recommend Emily !!!!she’s more like a Super agent !!!! I recommend 100% cheapest policy I have had in ten years and half of the price of my last one Emily Emily is the lady to see"

"Alexis was very helpful and very generous to help me, and she returned a call back less than 10 minutes, and make sure I got the help that I needed without her knowing what I needed it for, just very willing to help me, and I thanks her so much. It's really mean a lot to get help without being questioned. Alexis thank you so much for your help. Mr. Leo your staff has always been willing to help me every time I call and as I recall they always call and email to check if I need anything else. Thanks so much everyone for your help. Less than 20 minutes your really helped me. Thanks again"

"Alexis was excellent."

"I wanted to share my ongoing experience with our local agent especially the personalized service we receive from Emily Smith. We have both personal and business auto and have been pleased with the service. 10 ot of 10"

"Emily was very knowledgeable and helpful in assisting me in choosing my insurance for my motorcycle"

"Emily was absolutely wonderful to work with throughout my claim. She was professional, kind, and always kept me informed every step of the way. She took the time to answer all of my questions, explained everything clearly, and made what could have been a stressful process much easier. Her communication was prompt, and I always felt like she genuinely cared about helping me. I truly appreciate her outstanding customer service and would highly recommend working with Emily. Thank you for making this experience such a positive one!"

"They are always very polite respectful and helpful any time I have called. Always willing to take time to explain any questions I have."

"Great service!! Very responsive and always makes sure to take care of all of your needs. Thank you Alexis for your help today! You made it smooth!"

"HORRIBLE... customer service and a complete lack of communication!
For the last 3–4 months, I have been charged different amounts for my insurance. After recently paying over $1,400, I was suddenly told that due to a mistake on their end and changes in their system, I now owe an additional $697 on top of what I already paid.
What is even more frustrating is that I have called every month for the past 3 months to get my total balance, and not once was I told about this extra $697 charge. I spoke with Leo, and before that Emily and Alexia, who were helpful in trying to explain why this fee appeared. However, after speaking with the office manager about the situation, Leo never got back on the phone to apologize or offer any assistance, even though it was obvious how upset I was.
To make matters worse, after speaking with Corporate, I was informed that the agency notes did not fully document our conversations and left out key details. The notes made it appear that the agency was actively addressing and resolving my concerns when that was not the case. I was very disappointed to learn that important information regarding my situation was not properly documented.
If possible, I would recommend staying away from this location. Being given incorrect information repeatedly and then being expected to pay hundreds of dollars more because of errors on their end is unacceptable."

"Thank you Emily! We always get the best service from a such a professional young lady. Thank you again."

"I called Leo Longworth office today. I had some question about my auto insurance. I talk to Emily, one of the staff members She was very friendly, professional, and knowledgeable. she answer all the concerns that I had. Job well done."

"As a longtime client of this agency, I always pleased with the level of customer service. My most recent experience was with Alexis, who researched diligently to help me secure the best rate for my vehicle."

"Top-notch customer service Emily was very knowledgeable of the insurance policy"

"Alexis is amazing! Her patience should be rewarded. She took her time answering ALL of my questions, followed up when needed, and was just overall a joy to work with. She’s definitely an asset to your team and most certainly a “keeper”!!"

"Excellent service from Emily on what she provided me about my auto policy."

"I called in to give my odometer reading. As I was speaking to Ms. Emily I told her I needed to up grade my policy back to full coverage . She was willing to assist me. She also offered me other things I did not have on my policy.I am so grateful she offered me that .So I did accept those changes and I change my policy .She was so nice me. She listen me . That warm my heart.This is the type of service I love . Thank you Ms. Emily for your services and being an amazing agent 😊"

"On Friday 3/20/26 approximately 3:30 in the afternoon I had a problem. I had to get some insurance policy information and have it Notarized and emailed to an attorney. I didn’t know how to do any of the above!! So Emily and another employee ( I can’t remember her name) stopped what they were doing and took care of my dilemma. I really appreciate both of those young ladies. Thank you and Be Blessed!!"

"I am so thrilled to have Leo Longworth team behind my wife and I. They are all very professional and always saving the clients money on insurance coverage. I have been a loyal customer for 5+ years and been blessed to have Emily as my no.1 agent. Emily's true caring, patient attitude and commitment to serve her clients, go far beyond caring and today was no exception. She help my wife and I save money on my coverage and set up text alerts and merge both coverages under one payment. Just awesome rep who really care about her clients. So, thank you Emily and the Leo Longworth team."

"Thank you Emily for your outstanding help this morning. Always enjoy talking with you!!!"

"Extremely good customer service 💯. Crystal is excellent. I appreciate her help and will recommend
Thank you so much
Angela Choate Meaux"

"Emily took care of my issue today. She was fast at responding to me and made sure I was satisfied with the out come ."

"Alexis Williams Helped Me Get A Phenomenal Quote, She Was Respectful , Fast And Understanding."

"Long time State Farm customer here. Moved to Florida and knew from experience that Leo Longworth was the one I wanted to go with! Emily was great getting my auto insurance policy set up. Fast and easy! Highly recommend Leo’s office!"

"Absolutely the best office! Each agent I've dealt with has been so kind, efficient and professional! Thank you for your service! Alexis is such a Gem"